Cancellation, export and account closure

What each action does

Cancellation stops the next eligible renewal. Withdrawal unwinds an eligible consumer purchase. Closing an account stops access. Deletion/erasure addresses retained personal information. A single button must not silently combine all four.

Export and continuity

For private legacy storage, conditional recipient release and optional synthetic remembrance, you can request a usable standard export by writing to support@aftertome.com. The order identifies format, scope and lawful exclusions for other people's data, third-party rights and secrets. We provide the export on request, within the period required by law, unless a stronger right or a different lawful period expressly agreed with you applies. Any additional conversion/migration cost is quoted before work, not hidden in a release fee. Service-switching obligations under applicable law are assessed for the actual service.

Closure and erasure

Verify the requester proportionately; process deletion under the approved schedule and explain legally restricted records, holds and backup expiry. Data portability and erasure are rights subject to their legal conditions, not a promise to export every operational log. Reapply deletion if restoring a backup. Personal information is not retained forever merely because a ledger is append-only. Minimal non-identifying proof can remain without retaining entire files. Orders, invoices and payment records may have distinct lawful retention periods. Vault instructions do not constitute a valid will, probate decision or automatic legal asset transfer. Death evidence, claimant authority, conflict holds and applicable succession law govern release. A remembrance persona is synthetic and requires separate likeness and recipient safeguards.