AfterToMe Website Terms

1. Scope

1. These terms govern your use of the public pages of aftertome.com. Creating an account is governed by the Member Account Terms (ACC-01); a paid plan by the Consumer Subscription Terms (CUS-01) and the Cancellation, Withdrawal and Refunds policy (CUS-02); the legacy features by the Service Specific Terms (SEC-01), the Digital Legacy Instruction (LEG-01) and the Recipient Acceptance terms (BEN-01); AI features by the AI and Identity Use Policy (ACC-02). The Operator's identity is stated in the Legal Notice (PUB-01).

2. Information on the public pages describes the service; it is not legal, tax or probate advice.

2. Permitted use

1. You may use the public pages lawfully and for their intended purpose. You will not attempt to bypass access controls, probe or disrupt the service, scrape content, upload malicious code, impersonate any person, or use the website to infringe the rights of others.

2. The Operator may restrict access to the website for abuse or where required by law, and tells you the reason and the review route unless the law or security prevents it.

3. AI features

1. Disclosure. Where you interact with an AI system (chat, voice, agent, digital twin or generated content), the Operator tells you so at the start of the interaction and labels AI-generated or AI-manipulated content in accordance with Article 50 of Regulation (EU) 2024/1689. A voice or persona representing a real person is used only with that person's recorded permission.

2. Nature of outputs. AI outputs are generated from models and data that can be incomplete or wrong. They are information and assistance, not professional advice, and not a decision of the Operator. You remain responsible for decisions you take on the basis of an output. Where a decision has legal, financial, medical, educational or safety effect, the service routes it to a human reviewer or to you for decision, and the Operator does not make that decision automatically.

3. Human escalation. You may at any time request a human review of an AI interaction through support@aftertome.com or the in-product escalation control; the Operator responds within 5 business days (consumer) or within the SLA (business).

4. Permitted use. You will not use AI features to impersonate a person without permission, to generate unlawful content, to circumvent safety controls, or to extract or reverse-engineer models. The Operator may suspend AI features for breach.

5. Recording and model use. Recordings, transcripts and uploads are used to provide the service to you. They are used to improve models only with your separate permission (purpose research_contribution), which you may withdraw at any time without affecting the service.

4. Content and intellectual property

1. You retain ownership of content you upload. You grant the Operator a worldwide, non-exclusive, royalty-free licence to host, store, reproduce, adapt, display, distribute and create derivative works of your content for the purpose of operating, promoting (listing content only) and improving the service, for the term of your account plus the period required for backup and legal retention.

2. You warrant that your content does not infringe third-party rights and is not unlawful.

3. The Operator may remove or restrict content that it reasonably believes is unlawful, infringes these terms or creates a risk to users, and will inform you of the reason and the review route.

4. All platform software, designs, models, trade marks and data compilations are owned by the Operator or its licensors. No licence is granted except as stated.

5. Liability

1. The Operator is liable for damage caused by its breach of these terms, by its negligence, or under mandatory law. The Operator is not liable for loss that was not foreseeable at the time of contracting, for loss caused by a provider's supply where the provider is the contracting party, for your breach of these terms, or for events outside its reasonable control.

2. Nothing in these terms excludes or limits liability for death or personal injury caused by negligence, for fraud, for wilful misconduct or gross negligence, or for any liability that cannot be limited by law.

6. Changes

1. The Operator may amend these terms for legitimate reasons: changes in law, in the service, in security or fraud prevention, in the payment provider, or to clarify wording. The Operator notifies you of material changes by email and in-product at least 30 days before they take effect (immediately where required by law or security).

2. If you do not accept a material change, you may terminate before it takes effect and receive a pro-rata refund of any prepaid period affected. Continued use after the effective date is acceptance; for major changes the service asks you to confirm acceptance at your next sign-in.

3. Every version is archived with its date and content hash at /legal/terms/v/.

7. Governing law and forum

These terms are governed by Spanish law. You also benefit from any mandatory consumer protection provisions of the law of the country where you reside. Disputes are heard by the courts of your domicile; the Operator may bring proceedings in your domicile.

8. Complaints

1. Complaints may be sent to support@aftertome.com or submitted through /legal/terms/complaints. The Operator acknowledges within 2 business days and answers within 15 business days (one calendar month maximum under Spanish customer-service rules).

2. Consumers resident in Spain may use the consumer arbitration system (Sistema Arbitral de Consumo) or the consumer mediation services of their autonomous community. Consumers resident in the UK may use a certified ADR provider named in the complaints page; the Operator states on that page whether it has agreed to use that provider. The The The EU Online Dispute Resolution platform has been discontinued and is not used.

3. Nothing in this clause prevents you from bringing a claim in court.

Platform-specific terms

Digital legacy and release instructions

1. The service stores instructions and content that you designate for release to named recipients after a verified trigger event. The service does not create a will, does not transfer title to property, and does not replace probate or inheritance procedures.

2. Release is executed only after human verification of the trigger event against the evidence rule you selected (for example an official death certificate presented by a named recipient plus a waiting period), and may be suspended where a dispute, legal hold or court order is notified.

3. You may revoke or change instructions at any time while you have capacity. Recipients have no right to content before release.

4. The Operator keeps released content available to recipients for the period stated in your plan and then deletes it; rights of erasure and court orders prevail over any technical lock.

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Integrity proof and verification records

1. A proof record attests that a specific digital content (identified by its cryptographic digest) existed at a point in time and was signed by the stated signer. A proof record does not attest to the truth, accuracy, legality or regulatory status of the content, and is not a certification, accreditation or qualified electronic time stamp unless the record states a qualified trust service provider.

2. Verification pages show the digest, the signer, the timestamp source and the retention period; records are retained for the period stated in the plan or required by law.

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