Aprovado pela SMARTEDTECH SL (proprietária)· Em vigor desde 1 de novembro de 2026
AfterToMe AI and Identity Use Policy
1. AI features on AfterToMe
1. EchoSoul is an AI simulation that generates text and, where you enable it, voice in a style derived from the content and recordings you provide. It is a disclosed simulation: it is not a conscious person, not communication from a deceased person, and not a professional or official source.
2. Every EchoSoul interaction, and every other AI-generated output on the service, is labelled as AI-generated at the start of the interaction and in the output itself.
2. Disclosure, outputs and escalation
1. Disclosure. Where you interact with an AI system (chat, voice, agent, digital twin or generated content), the Operator tells you so at the start of the interaction and labels AI-generated or AI-manipulated content in accordance with Article 50 of Regulation (EU) 2024/1689. A voice or persona representing a real person is used only with that person's recorded permission.
2. Nature of outputs. AI outputs are generated from models and data that can be incomplete or wrong. They are information and assistance, not professional advice, and not a decision of the Operator. You remain responsible for decisions you take on the basis of an output. Where a decision has legal, financial, medical, educational or safety effect, the service routes it to a human reviewer or to you for decision, and the Operator does not make that decision automatically.
3. Human escalation. You may at any time request a human review of an AI interaction through support@aftertome.com or the in-product escalation control; the Operator responds within 5 business days (consumer) or within the SLA (business).
4. Permitted use. You will not use AI features to impersonate a person without permission, to generate unlawful content, to circumvent safety controls, or to extract or reverse-engineer models. The Operator may suspend AI features for breach.
5. Recording and model use. Recordings, transcripts and uploads are used to provide the service to you. They are used to improve models only with your separate permission (purpose research_contribution), which you may withdraw at any time without affecting the service.
3. Permission for voice, likeness and persona
1. The Operator creates and operates an EchoSoul representation of you only after you grant permission through the dedicated controls in your settings (purposes recording_voice for recordings and likeness_persona for the simulated persona). Registration, a profile photo or acceptance of ACC-01 is not that permission.
2. You may limit the recipients who may interact with the representation, the topics it may address and whether it may use your voice. The representation does not act for you in legal, financial or medical matters and cannot enter contracts on your behalf.
3. A representation of a person other than yourself is created only with that person's recorded permission given through the same controls. You will not upload another person's voice or likeness to create a representation of them.
4. You may withdraw permission at any time from your settings. The representation is deactivated immediately and its training material is deleted within 30 days, subject to legal hold. Withdrawal does not affect the rest of your plan.
5. After a verified trigger event (C21.2) the representation is made available only to the recipients you designated, within the limits you set, and remains labelled as AI.
4. Recordings and model use
1. Recordings, transcripts and uploads are used only to operate the feature you configured. They are used to improve models only with your separate permission (purpose research_contribution), which you may withdraw at any time.
2. The Operator does not use vault content or EchoSoul material to answer any other user.
5. Safety
1. You may report an unsafe or distressing output and request human review through the in-product control or support@aftertome.com; the Operator responds within 5 business days.
2. EchoSoul is not a monitoring, emergency or mental-health service. In an emergency contact the local emergency number.
6. Retention
EchoSoul inputs and outputs are kept under C16.2 (no later than 12 months after the last interaction unless linked to an active plan) and deleted earlier at your request.
7. Changes
1. The Operator may amend these terms for legitimate reasons: changes in law, in the service, in security or fraud prevention, in the payment provider, or to clarify wording. The Operator notifies you of material changes by email and in-product at least 30 days before they take effect (immediately where required by law or security).
2. If you do not accept a material change, you may terminate before it takes effect and receive a pro-rata refund of any prepaid period affected. Continued use after the effective date is acceptance; for major changes the service asks you to confirm acceptance at your next sign-in.
3. Every version is archived with its date and content hash at /legal/ai-policy/v/.